Getting your gear



Shipping Rates

FREE Shipping applies to all orders in South Africa, however a handling fee of R99 will apply to orders less than R750 at retail.

Where do you deliver to?

We deliver to all major centres and outlying areas within the Republic of South Africa.

Do you ship Internationally?

We do currently deliver internationally.

The quotes to ship internationally, are subject to change due to the interpretation of the pertaining customs authorities of the Country.

The shipping rates are calculated depending on the Country of shipment.
All Taxes and duties will be liable for the International Shipment Customers account.

DVSN is not liable for:

  • Unexpected customs delays
  • Increase in customs fees
  • Any other losses.

Please email, for any International Shipping inquires.

What are the delivery options?


  • Major Centres: 3-7 Working days

e.g. Bloemfontein, Cape Town, Durban, East London, Johannesburg, Port Elizabeth, Pretoria.

Free Courier Delivery for orders over R750, orders below R750 will incur a courier delivery charge of R99.

  • Near Outlying Areas: 3-7 Working days

e.g. George, Nelspruit, Pietermaritzburg, Polokwane, Richards Bay, Kimberly

Free Courier Delivery for orders over R750, orders below R750 will incur a courier delivery charge of R99.

  • Far Outlying Areas: 5-7 Working days

e.g  All Mines, Dullstroom, Hogsback, Kathu, Mtubatuba, Villersdorp

Free Courier Delivery for orders over R750, orders below R750 will incur a courier delivery charge of R99

When Placing An Order:

Courier companies do not deliver to P.O. Boxes or the post office, please provide the following information:

Contact Name and Number

Street Address and Street Address (If complex Name of Complex and Unit number)


Postal Code.

What time will my parcel be delivered?

We cannot give a time when the courier driver will arrive to deliver the parcel. There are so many factors which influence the delivery time such as traffic, delays at a previous stop or a technical problem.

Delivery will take place between business hours, from 08:00 to 17:00. Please ensure that someone is present at the delivery address to receive and sign for the parcel.

Can I track my parcel?

Yes. You will receive a shipping email that will include a waybill number and a link to track your parcel online.

You can also track your parcel at:

South Africa:


My parcel is delayed what should I do?

All our parcel deliveries are done via third party courier companies. This means that we cannot affect the operations of the third-party company.

Unfortunately parcel delays do and will happen, however we follow-up with the respective service providers immediately.

Please contact the courier company to enquire about your parcel using the shipping confirmation email sent to you.

We have a dedicated customer service agent from the courier company assigned to us who will follow-up all our delayed parcels.

Alternatively please send an email to and we will follow-up with the courier company.

Just place your Order # with Delayed in the subject line and send it through to us.

Receiving or collecting your parcel.

We please ask that someone be present at the delivery address during working hours to receive the parcel.


We stand behind everything we sell. If you are not satisfied with your purchase, you can return it for a replacement within 10 days from order date. Any claims past this time period will be null and void.

Please note we will not accept returns nor exchanges on sale items.

Only initiate the return request if you meet the following criteria:

• Return requests without clear photos of: defects (Returns) or item in original packaging (Exchange) for proof will not be refunded/exchanged.
• Items only accepted in brand new condition with tags and bag (not washed or worn).
• Returns processing may take up to 30 days.
• Shipping costs are not refundable.
• Customer is liable for all returns/exchange shipping costs.

If the above guidelines have been met, please send an email here to initiate the process.

The Return or exchange process:

1. You email us (with photos) requesting a return or exchange
2. Once approved, we will initiate a return order. This order is purely the cost of the courier fees for the return items and sending of new items (2 courier charges).
3. An email will be sent to you with a payment link to pay for the return order.
5. Sizing and specifics of your return/exchange will be discussed over email.
4. Once paid we will arrange the collection of the items and the issuing of new items.

In addition:

Please note, our returns policy only covers items that have a manufacturing defect and does not cover ordinary wear and tear or damage caused by improper use or accidents. We cannot take returns or exchanges on underwear.